Quality quotes - System
 
 system

The 

Leadership Challenge, 3rd Edition

Lean Six Sigma Handbook
Quality Toolbox
The Leadership Challenge, 3rd Edition by James M. Kouzes, Barry Z. Posne

"Whites, a car dealership and repair group based in the southeast part of London, was no worse than its competitors, but probably no better, either..." (more)

Lean Six Sigma Handbook by Eddie C. Au

"We have a lot to improve in our operations..." (more)

Quality Toolbox (Paperback) by Nancy R. Tague

 

There is nothing so simple it can not be misunderstood!

Some organisations have systems without passion Some organisations have passion without systems

If you control the process, the product will take care of itself!

The process must control the product - not vice versa

If you think you can achieve something without a plan - why did not you do it yesterday!

Nobody plans to fail, many fail to plan

The thickness of the Quality manual is inversely proportional to its effectiveness!

Auditors are those who visit a battlefield and shoot the wounded!

Garbage In, Garbage Out

Over reliance on experience, intuition and gut feeling is a sure way of increasing waste.

Everyone doing his best is not the answer. It is first necessary that people know what to do

If you don't know where you are going, any road will do.

Mistake-proof. Eliminate the chance of making the mistake.

The problem is not the people, it is the system.

Losing people is inevitable. But losing the knowledge resident in them is unforgivable.

 

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The 

Leadership Challenge, 3rd Edition

The Leadership Challenge, 3rd Edition by James M. Kouzes, Barry Z. Posner

"Whites, a car dealership and repair group based in the southeast part of London, was no worse than its competitors, but probably no better, either..." (more)

Leadership: Enhancing the Lessons of Experience

Leadership: Enhancing the Lessons of Experience by Richard L Hughes, Robert C. Ginnett, Gordon J Curphy

"In the spring of 1972, an airplane flew across the Andes mountains carrying its crew and 40 passengers..." (more)