Watch your thoughts; they become words. Watch your words; they become actions. Watch your actions; they become habits. Watch your habits; they become character. Watch your character; it becomes your destiny.

There is always a better way!

Solving Problems – Making Things “Less Bad”

All problems are "treasures!"

Mistakes are the best teachers.

It is better to learn from the experience of others.

If your organisation stops improving - it starts falling!

Believe every thing can be improved

Fix the process, not just the product.

The worst thing a person can do is to ignore or cover up a problem.

Remember that improvement has no limits.

When one door shuts, another opens.

The harder we try, the luckier we are.

What is the use of running when we are on the wrong side?
Direction is more important than speed.

The time to repair the roof is when the sun is shinning.

Even if you are on the right track, you get run over if you just sit there!

What we want is - the 5 why's not the 5 Who's (to blame)!

It is a funny thing about life; if you refuse to accept anything but the best, you will often get it.

Quality improvement is too important to leave it to the Quality coordinators.

The best photograph in the world is no good if it is still in somebody's camera.

Never lose your curiosity. It is what keeps your mind agile.

Nothing dies faster than a new idea in a closed mind.

All things are difficult before they become easy.

A defect will never occur until the unit has passed final inspection!- Murphy's Law

When things are going well, something will go wrong!! - Murphy's law

Waste is like a fog all around us - concealing the truth!

There can not be improvement without new ideas, and there can not be new ideas without the participation of all.

Results come from doing the right things, not from doing the things right.

Mistake proofing- a process to take-over repetitive tasks or actions that depend upon Vigilance or Memory

If you don't have time to solve problems, how come you always have time to do it wrong again!

If the only tool you have is a hammer, it's surprising how many things start looking like a nail!

You may think you are good at fixing problems -but do you really solve them!

Tools soon get rusty if they are left in the toolbox!

Ideas are useless unless used.

"I like the dreams of the future better than the history of the past."—Thomas Jefferson

"There's only one corner of the universe you can be certain of improving, and that's your own self." —Aldous Huxley

If you talk about change but don’t change the reward and recognition system, nothing changes.