Quality management quiz



Quality Management Quiz


Q1. The non-fulfilment of a requirement is called?

a. A correction
b. A nonconformity
c. A corrective action
d. All of the above

Q2- The auditor can verify completion of agreed corrective actions by?

a. Acceptance of a written response
b. Evaluation of submitted evidence
c. Verification of corrective action at the audit location
d. All of the above

Q3- Who has the full responsibility for developing the audit plan, and directing team efforts in audit preparation?

a. The audit team escort
b. The quality assurance manager
c. The audit team leader
d. Auditee

Q4- A requirement in selecting an audit team is?

a. To select auditors who are not directly involved in performing the audited activities
b. To select only auditors who are certified on a national register

c.
To ensure that every member is in a management position
d.
All of the above

Q5- Under certain circumstances it may be permissible to exclude the following activities

a.monitoring of customer satisfaction
b.training
c.
purchasing
d.
all of the above.

Q6- Action taken to prevent the recurrence of a non conformity is called

a. Correction
b. Corrective action
c.
Preventive action
d.
Non Conformity Action

Q7- Which of the following is a requirement of ISO 9001?

a. To have a Quality Assurance Manager
b. To have a documented procedure for measuring cost of quality
c.
To have a documented Quality Policy
d.
All of the above.

Q8- In order to meet the requirements of ISO 9001, which of the following must be documented?

a. Aprocedure for the control of non conforming product
b. A procedure for the auditing of suppliers
c.
A procedure for management review
d.
All of the above

Q9- Auditors can gather objective evidence by:

a. interviewing staff
b. Observing activities
c.
Reading documents
d.
All of the above

Q10- Who is responsible for establishing Quality Policy and Objectives?

a. The management representative
b. The auditor
c.
Top management
d.
All of the above.