1. Infrastructure
1.1 Office space, furnishing, conference rooms, facilities
1.2 P.C.s, Printers, Plotters
1.3 Stationary, fax machines, phones etc
1.4 e-mail, videoconferencing etc.
1.5 CAD, Modelling software
1.6 Project support functions – administration, project control, project management
1.7 Use of I.T. – Data back up, virus protection, security of data, software validation
1.8 Other information
2. Technical Competency
2.1 Experience list
2.2 Client comments, references
2.3 Skill level
2.4 Employee Turnover rate
2.5 Average experience of office employees
2.6 Lessons learnt / Continuos performance improvement
2.7 Other information
3 Execution System
3.1 Execution Plan/ Quality Plan
3.2 Project Procedures
3.3 Interface procedures
3.4 Databases
3.5 Customized software
3.6 Filing system
3.7 Document control procedures, space for archiving, software support etc.
3.8 Other information
4 Client Interface
4.1 Client involvement in kickoff
4.2 Client involvement in alignment sessions
4.3 Listening to client requirements
4.4 Other information:
5 Review of past projects
5.1 Progress reports- Quality of reports, information provided
5.2Staffing charts, meeting schedule
5.3Minutes of meetings – look at general concerns, problems, client concerns etc.
5.4Client review- is there any formal procedure for it, client comments/ concerns
5.5 Project close out reports
5.6 Internal and External Quality system audit
5.7 Quality organization/ involvement in project
5.8 Safety philosophy
5.9 Other information
6.0 Good practices
6.1 Kick off
6.2 Alignment with client to understand requirements
6.3 System of handling client concerns/ complaints
6.4 Continuous performance improvement
6.5 Value engineering/ value awareness
6.6 Constructibility/ operatability/ maintainability reviews
6.7 Capturing lessons from past projects and using it on current projects
6.8 Other information